--- Welcome to luckht. By accessing, browsing, or purchasing from our website at www.luckht.shop (hereinafter referred to as "the website," "our site," or "we"), you acknowledge that you have read, understood, and agree to be bound by the following Terms of Service in their entirety, along with our Shipping Policy and Refund Policy, which are incorporated into these terms by reference. These terms form a legally binding agreement between you (hereinafter referred to as "you," "the customer," or "the user") and luckht (hereinafter referred to as "we," "us," "our," or "the company"). If you do not agree to these terms in full, you are not authorized to access or use our website in any manner. Your continued use of the website following the posting of any changes to these terms constitutes your acceptance of those changes. We reserve the right to modify these terms at any time, without prior notice, and your use of the website after any modification constitutes your acceptance of the updated terms as then in effect. It is your responsibility to review these terms periodically. Please do not place an order through our website unless you have read these terms and agree to be bound by them. If you have a question about any provision contained in this document, we encourage you to contact us before placing an order. Placing an order is an affirmative act that constitutes your acceptance of these terms. --- ## 1. Who We Are and How to Reach Us luckht operates as a retail business through our website at www.luckht.shop. We sell products directly to consumers in the United States. We are not a marketplace, auction site, or intermediary—we sell our own products directly to you. **Company Name:** luckht **Website:** www.luckht.shop **Email:** mieshakellyshilah@gmail.com **Business Hours:** Monday through Friday, 9:00 AM to 5:00 PM Eastern Standard Time (EST), excluding federal holidays observed in the United States **Mailing & Administrative Address:** luckht 22 West 19th Street, New York, NY 10011 United States For matters related to orders, returns, refunds, or any other questions, please contact us at **mieshakellyshilah@gmail.com**. We aim to respond to all inquiries within 1 to 2 Business Days. During high-volume periods, response times may be slightly longer than usual. --- ## 2. Acceptance of These Terms By accessing or using our website in any way—including but not limited to browsing our catalog, creating an account, placing an order, subscribing to our communications, or interacting with any content on our site—you agree to these Terms of Service and all related policies referenced herein. You represent and warrant that: - You are at least the age of majority in your state or jurisdiction of residence. If you are under the age of majority in your state of residence, you represent that you have obtained the consent of a parent or legal guardian before using this website or placing an order. Our products are intended for purchase by adults. We do not knowingly sell products to persons under the age of majority. - You have the legal capacity and authority to enter into a binding contract. - You are located in the United States or a U.S. territory, and your shipping address is within the United States or a U.S. territory that we serve. - All information you provide to us—including but not limited to your name, email address, shipping address, and payment information—is true, accurate, current, and complete. - You are not prohibited from using our website or entering into this agreement under any applicable law, regulation, or order. If we have reasonable grounds to believe that any information you have provided is false, inaccurate, outdated, or incomplete, we reserve the right to suspend or terminate your account, refuse any order, and pursue any remedies available to us at law or in equity. --- ## 3. Products and Pricing **Product Descriptions.** We make every effort to ensure that product descriptions, specifications, pricing, images, colors, sizes, and availability information displayed on our website is accurate and up to date. However, we do not warrant that any product description, image, or other content on our website is complete, reliable, current, or error-free. If a product you receive differs materially from what was displayed on our website at the time of your purchase, you may be eligible for a return, replacement, or refund in accordance with our Refund Policy. **Pricing.** All prices are listed in United States Dollars (USD) and are exclusive of applicable federal, state, and local taxes unless expressly stated otherwise. The total amount payable for your order—including the item price, applicable taxes (if any), and shipping charges—is displayed at checkout before you submit your order. We reserve the right to change prices at any time without prior notice. If a product is priced incorrectly due to a typographical error, technical error, or system malfunction, we reserve the right to cancel the order and issue a full refund, even if payment has been processed. **No Rainchecks.** If a product displayed on our website is temporarily out of stock, we are not obligated to fulfill that product at the displayed price when it becomes available again unless you have placed a pre-order or backorder specifically confirmed by us in writing. **Color and Display Accuracy.** We have made every effort to display the colors of our products accurately. However, the color you see on your monitor or device screen depends on your display settings, monitor calibration, and screen resolution. We cannot guarantee that the color you see on your device will match the actual color of the physical product with perfect accuracy. Minor variations between the product image and the physical product do not constitute a basis for a return or refund. --- ## 4. Orders and Order Acceptance **Placing an Order.** By placing an order through our website, you are making an offer to purchase the products listed in your order at the price specified at the time of checkout. Your order is not complete, and no contract for sale is formed, until we send you an order confirmation email. The order confirmation email constitutes our acceptance of your offer. **Order Confirmation.** Immediately after placing an order, you will receive an automated email acknowledging receipt of your order. This email is not a confirmation that your order has been accepted—it is only a record that we received your request. We will send a separate order confirmation email once your order has been reviewed, accepted, and entered into our processing system. If we are unable to fulfill your order for any reason—stock unavailability, pricing error, suspected fraud, or otherwise—we will notify you promptly and issue a full refund. **Right to Refuse or Cancel Orders.** We reserve the right to refuse any order, cancel any order, or limit quantities at our sole discretion, for any reason, including but not limited to: suspected fraud, unauthorized or illegal activity, breach of these Terms of Service, unavailability of a product, pricing errors, or orders that we believe are placed by resellers, brokers, or commercial entities purchasing in bulk for resale purposes. We are under no obligation to fulfill an order that we have reason to believe violates these terms or applicable law. **Order Modifications.** Once an order is placed, we are unable to accommodate modifications to the order—including changes to items, quantities, sizes, colors, shipping address, or shipping method. Please review your order carefully before submitting it. If you need to make a change after placing an order, contact us within 1 Business Hour of placing the order at **mieshakellyshilah@gmail.com**. We cannot guarantee that any modification request will be honored. **Pre-Orders and Backorders.** If a product is listed as available for pre-order or backorder, the estimated availability date provided is an estimate only and is subject to change based on factors outside of our control. We will notify you if the estimated availability date changes materially. If you cancel a pre-order before it ships, you will receive a full refund. --- ## 5. Payment **Accepted Payment Methods.** We accept major credit cards (Visa, Mastercard, American Express, Discover), debit cards bearing the Visa or Mastercard logo, and such other payment methods as may be indicated on our website from time to time. All payments are processed through our third-party payment processor. We do not store your full credit card number on our servers. **Payment Processing.** By providing a payment method, you authorize us (and our payment processor) to charge the total amount of your order—including item prices, applicable taxes, and shipping—to that payment method. If your payment is declined, refused, or returned for any reason, we reserve the right to cancel the order or to attempt to process the payment again. You are responsible for any fees or charges imposed by your bank or card issuer in connection with a declined or returned payment. **Billing Information.** You agree to provide accurate and complete billing information, including your full legal name, billing address, and payment card details. If the billing address you provide does not match the address on file with your card issuer, we reserve the right to cancel the order or to request additional verification. **Taxes.** Applicable federal, state, and local taxes are calculated based on your shipping address and applicable tax rates at the time of order. Tax amounts displayed at checkout are estimates. The actual tax amount charged may differ slightly due to rounding or changes in tax rates between the time of order and shipment. **Currency.** All transactions are conducted in United States Dollars (USD). If you are making a purchase from outside the United States, you acknowledge that your bank or card issuer may charge foreign transaction fees, currency conversion fees, or other charges. We are not responsible for any such fees. --- ## 6. Shipping and Delivery Shipping terms, delivery timeframes, carrier information, shipment tracking, address correction procedures, and related logistics matters are governed exclusively by our **Shipping Policy**, which is incorporated into these Terms of Service by reference. By placing an order, you acknowledge that you have read and agree to the Shipping Policy. Free shipping applies to all orders shipped to addresses within the United States and U.S. territories that we serve. There is no minimum purchase requirement for free shipping. We do not currently offer international shipping. Risk of loss and title to the products you order pass to you upon delivery of the package to the carrier. We are not responsible for packages lost or damaged in transit after the carrier takes physical possession of the package. --- ## 7. Returns, Refunds, and Replacements Returns, refunds, replacements, damaged items, defective items, and all related procedures are governed exclusively by our **Refund Policy**, which is incorporated into these Terms of Service by reference. By placing an order, you acknowledge that you have read and agree to the Refund Policy. Our general return window is **30 calendar days** from the date of delivery. Certain items are not eligible for return under any circumstances, as described in the Refund Policy. Final sale items are non-returnable and non-refundable. If you have a concern about an item you received, do not initiate a chargeback with your bank or card issuer before giving us the opportunity to resolve the issue directly. We ask that you contact us first, as the majority of concerns can be resolved quickly and fairly through a direct conversation. Initiating a chargeback before contacting us may result in additional processing time and fees. --- ## 8. Account Registration and Security **Account Creation.** You may be required to create an account to place an order, track a shipment, access your order history, or use certain features of our website. When creating an account, you must provide accurate, current, and complete information, including a valid email address and a password of your choosing. You are solely responsible for maintaining the accuracy and completeness of your account information. **Password Security.** You are solely responsible for maintaining the confidentiality of your account password and for all activity that occurs under your account. You agree to notify us immediately if you become aware of any unauthorized use of your account, unauthorized access to your password, or any other security breach affecting your account. We are not liable for any loss or damage arising from your failure to protect your password or account credentials. **Account Suspension and Termination.** We reserve the right to suspend, disable, or terminate your account at any time, with or without notice, for any reason, including but not limited to: violation of these Terms of Service, fraudulent or illegal activity, prolonged inactivity, or behavior that is harmful to us, our website, or other users. Upon termination, your right to access and use your account ceases immediately. We are not obligated to provide you with access to your account data following termination. **One Account Per Person.** You may not maintain more than one active account at any given time without our express written permission. Commercial accounts, wholesale accounts, and bulk purchasing accounts are subject to separate terms and are not permitted through this website. --- ## 9. Acceptable Use of the Website You agree to use our website only for lawful purposes and in accordance with these Terms of Service. By using our website, you agree not to: - Use the website in any manner that violates any applicable federal, state, local, or international law or regulation. - Use the website for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way. - Use the website to transmit, upload, or distribute any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, pornographic, indecent, invasive of another person's privacy, or hateful on the basis of race, ethnicity, gender, religion, sexual orientation, age, disability, or any other protected characteristic. - Impersonate luckht, any luckht employee, or any other person or entity. - Attempt to gain unauthorized access to any part of the website, our servers, or our systems through hacking, password mining, or any other means. - Introduce viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful. - Use any automated system, including robots, spiders, scrapers, or offline readers, to access the website in a manner that sends more request messages to our servers than a human could reasonably produce in the same period of time. - Interfere with, disrupt, or overload the website or servers connected to the website. - Attempt to reverse engineer, decompile, disassemble, or hack any software or component of the website. - Use the website to engage in any commercial activity that has not been expressly authorized by us, including reselling products, using product images or descriptions for commercial purposes, or scraping pricing or product data. We reserve the right to investigate any suspected violation of this Acceptable Use section and to take appropriate action, including reporting suspected illegal activity to law enforcement authorities. --- ## 10. Intellectual Property **Our Intellectual Property.** All content on our website—including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, product names, product descriptions, brand names, trade names, and the overall design and look-and-feel of the website—is the property of luckht or our content suppliers and is protected by United States and international intellectual property laws, including copyright, trademark, trade dress, and patent laws. You may not use, reproduce, distribute, display, modify, create derivative works of, or exploit any of our intellectual property in any manner without our prior written consent. This includes using our product images, copying our product descriptions for use on another website, or using our logos or branding without authorization. **Trademarks.** "luckht" and all related names, logos, product and service names, designs, and slogans are trademarks of luckht. You may not use such marks without our prior written permission. **User Content.** If you submit, post, or upload any content to our website—including but not limited to reviews, comments, photos, feedback, or suggestions—you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, distribute, display, and create derivative works from such content in any form, media, or technology, without compensation to you. You represent and warrant that you own or have the necessary rights to submit such content, and that the content does not infringe on any third party's intellectual property or other rights. --- ## 11. Disclaimer of Warranties **We Provide the Website and Products "As Is."** To the fullest extent permitted by applicable law, our website, products, and services are provided on an "as is" and "as available" basis, without any warranties of any kind—express or implied—，包括但不限于 any implied warranty of merchantability, fitness for a particular purpose, title, non-infringement, or any warranty arising from a course of dealing, usage, or trade practice. We do not warrant that: - The website will be uninterrupted, secure, error-free, or free of viruses, malware, or other harmful components. - The information, content, or materials on the website are accurate, complete, reliable, or current. - The quality of any products, services, information, or other materials purchased or obtained through the website will meet your expectations. - Any errors or inaccuracies in the website will be corrected. - Products purchased through the website will be fit for your specific purposes. **Third-Party Content.** Our website may include links to third-party websites, content, or resources. We do not endorse, control, or assume responsibility for the content, privacy practices, or availability of any third-party websites or resources. Your use of third-party websites is at your own risk and subject to the terms and conditions of those websites. --- ## 12. Limitation of Liability **Caps and Exclusions.** To the maximum extent permitted by applicable law, luckht, its officers, directors, employees, agents, affiliates, successors, and assigns shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages—including but not limited to damages for loss of profits, loss of revenue, loss of data, loss of goodwill, business interruption, or the cost of substitute products or services—arising out of or related to your use of, or inability to use, the website or any products purchased through the website, regardless of whether such damages were foreseeable or whether we were advised of the possibility of such damages. **Dollar Cap.** In no event shall our total cumulative liability for all claims arising out of or related to these Terms of Service, your use of the website, or any order placed through the website—whether in contract, tort, strict liability, or any other legal theory—exceed the total amount of fees actually paid by you to us for the specific product or products giving rise to the claim. **Exceptions.** Some states and jurisdictions do not allow the limitation of liability for certain types of damages or the exclusion of certain warranties. If such laws apply to you, some or all of the above limitations and exclusions may not apply to you, and you may have additional rights. In such cases, our liability is limited to the maximum extent permitted by law. **Basis of the Bargain.** You acknowledge and agree that the disclaimers and limitations of liability set forth in these Terms of Service reflect the allocation of risk between the parties and form an essential basis of the bargain between us. Without these provisions, we would not be willing to provide the website or sell products to you. --- ## 13. Indemnification You agree to defend, indemnify, and hold harmless luckht and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, losses, costs, and expenses—including reasonable attorneys' fees—arising out of or relating to: - Your breach of any provision of these Terms of Service. - Your violation of any applicable law, regulation, or the rights of a third party. - Your use of the website or any products purchased through the website in a manner not authorized by these terms. - Any content you submit, post, or transmit through the website. - Any negligent or wrongful act or omission on your part. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you agree to cooperate fully with us in asserting any available defenses. --- ## 14. Privacy Your privacy is important to us. The collection, use, and protection of your personal information is governed by our **Privacy Policy**, which is incorporated into these Terms of Service by reference. By using our website and placing orders, you consent to our collection and use of your personal information as described in our Privacy Policy. Our Privacy Policy covers: - What information we collect about you - How we use that information - How we share your information with third parties - How we protect your information - Your rights regarding your personal information - How to contact us with privacy concerns Please review our Privacy Policy carefully. If you do not agree with our Privacy Policy, please do not use our website. --- ## 15. Force Majeure We shall not be liable for any failure or delay in performing our obligations under these Terms of Service if such failure or delay results from circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, epidemics or pandemics, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, earthquakes, accidents, strikes, shortages in transportation, failures of the internet or telecommunications infrastructure, power failures, government orders, or any other cause beyond our reasonable control. In the event of a Force Majeure event, we will make reasonable efforts to notify you and to resume performance as soon as practicable. If the Force Majeure event continues for more than 30 consecutive days, either party may terminate the agreement without liability to the other party, and we will issue a refund for any undelivered orders. --- ## 16. Dispute Resolution, Governing Law, and Jurisdiction **Governing Law.** These Terms of Service and any dispute or claim arising out of or relating to these terms, your use of the website, or any order placed through the website shall be governed by and construed in accordance with the laws of the **State of California**, without giving effect to any choice of law or conflict of law rules or provisions. **Jurisdiction and Venue.** By using our website and agreeing to these terms, you irrevocably consent to the exclusive jurisdiction of the state and federal courts located in **Los Angeles County, California** for the resolution of any dispute, claim, or controversy arising out of or relating to these Terms of Service or your use of the website. You waive any objection to the laying of venue in such courts and any claim that such courts are an inconvenient forum. **Class Action Waiver.** You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You agree not to participate in any class action lawsuit or class-wide arbitration proceeding brought by you, or in which you are a class member, against luckht. **Small Claims Court.** Notwithstanding the foregoing, you may bring a claim in small claims court in the county where you reside if your claim qualifies for small claims court proceedings. --- ## 17. Communications and Electronic Agreements By creating an account with us, placing an order, or contacting us via email, you consent to receive communications from us electronically. These communications may include: order confirmations, shipping notifications, refund confirmations, customer service responses, policy updates, and promotional emails. You agree that all electronic communications satisfy any legal requirement that such communications be in writing. We are not responsible for emails that are filtered by your spam filter, blocked by your email security settings, or otherwise not delivered to your inbox. It is your responsibility to ensure that emails from **mieshakellyshilah@gmail.com** are not blocked or filtered. You may withdraw your consent to receive promotional emails at any time by clicking the unsubscribe link in any promotional email we send you, or by contacting us directly. Please note that withdrawing consent to promotional emails does not affect our right to send you transactional emails related to your orders or account. --- ## 18. Typographical Errors and System Mistakes In the event that a product is listed on our website at an incorrect price, with an incorrect description, or with incorrect availability information due to a typographical error, system error, or human error, we reserve the right to cancel any order placed for such product and issue a full refund, even if payment has already been processed. We make every effort to prevent such errors, but they can occur, and we reserve the right to correct them at any time. If you believe you have identified a pricing or product description error, please contact us before placing an order and we will verify the information. Our decision on whether an error has occurred is final. --- ## 19. Modification of These Terms We reserve the right, at our sole discretion, to modify, update, replace, or replace any part of these Terms of Service at any time, without prior notice. Changes to these terms take effect immediately upon posting on this page. The "Last Updated" date at the top of this page reflects the date of the most recent modification. Your continued use of our website following any modification constitutes your acceptance of the updated terms. If you do not agree to the updated terms, your sole and exclusive remedy is to stop using our website and to cancel any pending orders. We encourage you to review these terms periodically, especially before placing a new order. --- ## 20. Severability If any provision of these Terms of Service is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or if modification is not possible, that provision shall be severed from these terms. The remaining provisions shall continue in full force and effect and shall be construed so as to give maximum effect to the intent of these terms. --- ## 21. Entire Agreement These Terms of Service, together with our **Shipping Policy**, **Refund Policy**, and **Privacy Policy**, constitute the entire and exclusive agreement between you and luckht regarding your use of the website and any order placed through the website, and supersede all prior agreements, understandings, representations, warranties, and communications—whether oral, written, or electronic—between you and us relating to the subject matter of this agreement. No representations, statements, or warranties have been made to you by us or on our behalf that are not set forth expressly in these Terms of Service or the related policies referenced herein. --- ## 22. Waiver Our failure or delay in exercising any right, power, or privilege under these Terms of Service shall not operate as a waiver of that right, power, or privilege. Any waiver by us of any breach or default of these terms shall not be deemed a waiver of any subsequent breach or default, and shall not affect any other terms of this agreement. --- ## 23. Assignment You may not assign or transfer your rights or obligations under these Terms of Service, in whole or in part, without our prior written consent. We may assign or transfer our rights and obligations under these terms at any time, without prior notice to you, including in connection with a merger, acquisition, sale of assets, or similar transaction. --- ## 24. Headings The section headings in these Terms of Service are for convenience and reference only. They do not affect the interpretation or construction of these terms. --- ## 25. Contact Information If you have any questions, comments, or concerns about these Terms of Service, our website, your account, or any order, please do not hesitate to contact us. **Website:** www.luckht.shop **Email:** mieshakellyshilah@gmail.com **Business Hours:** Monday through Friday, 9:00 AM to 5:00 PM EST (excluding federal holidays) **Mailing & Administrative Address:** luckht 22 West 19th Street, New York, NY 10011 United States We are committed to resolving your concerns promptly and fairly. --- *By accessing or using www.luckht.shop, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Shipping Policy, our Refund Policy, and our Privacy Policy. If you do not agree to any provision of these documents, you are not authorized to use this website or place any orders through it.*
